TERMS AND CONDITIONS

Last Updated: January 17, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website or services provided by AmRio Marketing ("Company," "We," "Us," or "Our").

By accessing our website or purchasing, using, or receiving any services from AmRio Marketing, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use our website or services.

1. DEFINITIONS

For the purposes of these Terms:

"Company" refers to AmRio Marketing.

"Client" means any individual, business, organization, or entity purchasing or using the Company's Services.

"Services" means any marketing, consulting, website design, automation, advertising, CRM, lead generation, reputation management, SEO, or related services provided by the Company.

"Website" refers to AmRio Marketing, accessible at https://amriomarketing.com.

"You" means the individual or legal entity accessing the Website or purchasing Services.

"Third-Party Services" means software, platforms, applications, or services not owned by the Company, including but not limited to Google, Meta, GoHighLevel, Stripe, Twilio, WordPress, and similar providers.

"Client Content" means any text, logos, trademarks, photographs, videos, graphics, data, or other materials supplied by the Client.

2. ACKNOWLEDGMENT

These Terms govern the use of the Website and all Services provided by the Company.

By accessing or using the Website or Services, You agree to comply with these Terms.

You represent that You are at least eighteen (18) years of age and have the authority to enter into legally binding agreements.

Your use of the Website and Services is also subject to Our Privacy Policy.

3. SERVICES

The Company provides marketing and business growth services, including but not limited to:

• Website design and development

• CRM implementation and automation

• Search engine optimization (SEO)

• Advertising management

• Lead generation systems

• Reputation management systems

• Review generation systems

• Database reactivation campaigns

• Consulting and strategy services

Specific deliverables, pricing, timelines, and service details shall be outlined in separate proposals, invoices, service agreements, order forms, or other written agreements.

The Company reserves the right to refuse service to anyone for any lawful reason.

4. CLIENT RESPONSIBILITIES

The Client agrees to:

• Provide accurate, complete, and timely information necessary for the Company to perform Services.

• Provide access to accounts, software, domains, hosting, advertising platforms, and other systems required for service delivery.

• Respond promptly to requests for approvals, revisions, feedback, and required materials.

• Maintain legal ownership or proper licensing rights to all materials supplied to the Company.

The Company shall not be responsible for delays caused by the Client's failure to provide necessary information, approvals, or access.

Project timelines may be extended as necessary due to Client delays.

5. PAYMENTS AND BILLING

All fees are due according to the payment terms stated in the applicable proposal, invoice, or service agreement.

Recurring services shall automatically renew and bill on a recurring basis unless canceled in accordance with these Terms.

The Company reserves the right to suspend or terminate Services for unpaid invoices.

Late payments may incur interest at a rate of one and one-half percent (1.5%) per month, or the maximum amount permitted by law, whichever is less.

The Client agrees to reimburse the Company for all reasonable costs associated with collecting overdue balances, including attorney's fees and collection expenses.

6. REFUND POLICY

Unless expressly stated otherwise in writing, all payments made to the Company are non-refundable.

Due to the nature of digital marketing, consulting, website development, and related professional services, the Company does not provide refunds for completed work, partially completed work, strategy services, setup fees, or monthly service fees.

Refund requests shall be reviewed solely at the Company's discretion.

7. SUBSCRIPTION SERVICES AND CANCELLATION

Recurring services continue until canceled by either party.

Unless otherwise specified in a separate written agreement, either party may terminate recurring services by providing thirty (30) days written notice.

The Client remains responsible for all fees incurred through the effective termination date.

Annual agreements, discounted plans, or promotional pricing agreements may require fulfillment of the entire contract term and may include early termination fees.

The Company reserves the right to terminate Services immediately for nonpayment, abuse, illegal activity, or violation of these Terms.

8. REVISIONS AND APPROVALS

Projects requiring Client approval, including websites, advertisements, graphics, copywriting, or other creative work, shall be considered approved once the Client provides written approval or uses the deliverable publicly.

Additional revisions beyond those included in the original scope of work may incur additional fees.

Any work requested outside the agreed scope shall constitute a change order and may result in additional charges.

9. NO GUARANTEE OF RESULTS

The Company does not guarantee any specific business outcome, including but not limited to:

• Revenue increases

• Lead volume

• Search engine rankings

• Advertising performance

• Conversion rates

• Return on investment

• Customer acquisition

• Sales growth

Marketing performance depends upon numerous factors outside the Company's control, including market conditions, competition, consumer behavior, platform policies, and Client operations.

Any examples, testimonials, projections, estimates, forecasts, or case studies are illustrative only and do not guarantee similar results.

10. CLIENT CONTENT AND INTELLECTUAL PROPERTY

Ownership of Client Content

The Client retains ownership of all Client Content provided to the Company.

The Client grants the Company a limited, non-exclusive, royalty-free license to use, reproduce, modify, and display Client Content solely for purposes related to providing Services.

Ownership of Deliverables

Upon receipt of full payment, the Client shall own the final custom deliverables specifically created for the Client.

The Company retains ownership of all proprietary systems, frameworks, automations, workflows, templates, software, processes, scripts, methodologies, and intellectual property used in delivering Services.

Nothing in these Terms transfers ownership of the Company's proprietary materials.

Portfolio Rights

Unless otherwise agreed in writing, the Company may display completed work, marketing materials, websites, performance metrics, testimonials, business names, logos, and related materials for portfolio, educational, or promotional purposes.

11. CONFIDENTIALITY

The Company shall take reasonable steps to maintain the confidentiality of non-public business information provided by the Client.

The Company may disclose information:

• To employees, contractors, or service providers necessary to deliver Services.

• As required by law.

• To protect the Company's legal rights.

Confidentiality obligations shall survive termination of Services.

12. THIRD-PARTY PLATFORMS

The Company may utilize Third-Party Services in providing Services.

The Company is not responsible for:

• Platform outages

• Policy changes

• Account suspensions

• Algorithm changes

• Service interruptions

• Software defects

• Pricing changes

• Data loss caused by third parties

The Client acknowledges that Third-Party Services operate independently from the Company.

The Client remains solely responsible for complying with all applicable third-party policies and terms of service.

13. ACCOUNT ACCESS

The Client is responsible for maintaining access credentials for all accounts and systems.

The Company is not responsible for:

• Lost passwords

• Revoked access

• Account suspensions

• Security breaches caused by the Client

• Unauthorized account activity outside the Company's control

14. ACCEPTABLE USE

The Client shall not use the Company's Services for any unlawful, fraudulent, deceptive, abusive, or unethical purpose.

The Company reserves the right to immediately terminate Services if it reasonably believes the Client is engaging in illegal or prohibited conduct.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company's total liability arising out of or relating to these Terms or Services shall not exceed the total amount paid by the Client to the Company during the three (3) months immediately preceding the event giving rise to the claim.

Under no circumstances shall the Company be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, loss of goodwill, loss of data, or business interruption.

16. DISCLAIMER OF WARRANTIES

The Website and Services are provided on an "AS IS" and "AS AVAILABLE" basis.

The Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

The Company does not warrant that the Services will be uninterrupted, error-free, secure, or achieve any intended result.

17. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless the Company and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, expenses, or legal fees arising out of:

• Client Content

• The Client's violation of these Terms

• The Client's use of the Services

• Any claim that Client Content infringes upon the rights of a third party

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

19. DISPUTE RESOLUTION

The parties agree to first attempt to resolve disputes informally through good-faith negotiations.

Any dispute that cannot be resolved informally shall be submitted exclusively to the state or federal courts located in North Carolina.

The parties consent to the exclusive jurisdiction and venue of those courts.

20. FORCE MAJEURE

The Company shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, internet outages, cyberattacks, labor disputes, platform outages, or utility interruptions.

21. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

22. WAIVER

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of future enforcement.

23. ENTIRE AGREEMENT

These Terms, together with any proposals, invoices, service agreements, or written agreements between the parties, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

24. CHANGES TO THESE TERMS

The Company reserves the right to modify these Terms at any time.

Material changes shall become effective upon posting to the Website.

Continued use of the Website or Services after changes become effective constitutes acceptance of the revised Terms.

25. CONTACT US

If You have any questions regarding these Terms, You may contact Us:

AmRio Marketing

Website: https://amriomarketing.com

Email: [email protected]